• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: College/CEGEP
• Experience: 1 year to less than 2 years
• or equivalent experience

Work site environment

• Personal and social adjustment and health (substance abuse, gambling, behaviour disorders)
• Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
• Early intervention programming for at-risk youth
• Crime prevention
• Services for the homeless
• Programs dealing with Fetal Alcohol Spectrum Disorder (FASD)

Work setting

• Urban area
• Community agency
• Social service or charity agency
• Shelter for the homeless
• Community centre
• Associations and non profit organizations

Tasks

• Prepare reports or case histories
• Administrative and office activities
• Appraise clients' needs or eligibility for specific services
• Perform administrative tasks
• Conduct social research
• Implement life skills workshops
• Assess client's relevant skill strengths and development needs
• Conduct follow-up assessments
• Recommend actions when probation or parole is violated
• Develop, co-ordinate and implement the delivery of specific services within the community
• Housekeeping activities
• Food preparation
• Provide suicide and crisis intervention
• Resolve conflict situations
• Supervise activities of clients living in group homes and half-way houses
• Assist offenders in pre-release and release planning
• Implement substance abuse treatment programs
• Implement behaviour management programs
• Conduct individual and group counselling sessions
• Establish registry of special needs support workers
• Liaise with other social services agencies and health care providers involved with clients
• Develop service intervention logic models and outcome measures
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings
• Manage events
• Manage knowledge
• Offer mentoring
• Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• 11-15 people
• 16-20 people
• Working groups
• Committees

Certificates, licences, memberships, and courses 

• Non-violent Crisis Intervention (NVCI) Certificate
• First Aid Certificate
• CPR Certificate
• Food Safety Certificate

Target audience

• Aboriginal groups
• Adolescents
• Females
• Males
• Street population
• Adults

Computer and technology knowledge

• Electronic mail
• MS Office

Area of work experience

• Community service organization

Security and safety

• Criminal record check
• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Physically demanding
• Tight deadlines
• Attention to detail
• Large workload

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Screening questions

• Are you available for shift or on-call work?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening

Employment terms options

• Shift
• Morning
• Night
• On call
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers